Frequently Asked Questions

The STERIS Healthcare Design Services website is an online resource for architects, hospital equipment planners, engineers and consultants to provide access to detailed technical equipment information, room layout templates for various healthcare facility departments, project management resources and more.

No. The STERIS Healthcare Design Services website is a free resource.

Registering for an account on the STERIS Healthcare Design Services website is simple. Click here to go to the registration page, fill out the required fields on the registration form, and click "register." Please be sure to make note of your username and password, as you will use them to login. Once registered, you will have access to technical support documents for STERIS equipment including Revit Family Objects, CAD Blocks, technical data sheets, equipment drawings, and brochures.

Once you have a registered account on the STERIS Healthcare Design Services website, you can login at any time. If you have forgotten your password, you can reset it. Click the Sign In/Register link on the top right of the main navigation bar and click "Forgot password" or click here. Fill out the required field, and a link to reset your password will be sent to the email address on record for your account.

With a registered account on the STERIS Healthcare Design Services website, you can access and download technical support documents for STERIS equipment including steam sterilizers (autoclaves), washer/disinfectors, surgical booms, surgical lights and more. Design and planning documents that you can access on the STERIS Healthcare Design Services website include:

• Revit family objects, also known as Building Information Modeling (BIM) or RFA files
• Computer-Aided Design Blocks (CAD Blocks), also known as CAD files or DWG files
• Technical data sheets
• Brochures
• Equipment drawings
• Seismic documentation

To download design and planning documents, hover over the Design Documents option in the menu at the top of the page and select the piece of equipment for which you need documents. Once on the equipment page, use the selections in the box on the right side of the page to drill down to the specific equipment configuration that you would like design documents for. Click the document type to expand, and then select the document to download.

If you are unable to find a document for a specific piece of STERIS equipment, please contact your local Project Design Manager.

While every effort is made to provide design documents for STERIS equipment on the STERIS Healthcare Design Services website, there are some products not currently included on the site. If you cannot find what you are looking for, please contact your local Project Design Manager.

On the STERIS Healthcare Design Services website, access and download room layout templates for hospital design and healthcare facility planning including:

• Operating Room (OR) layouts
• Hybrid OR layouts
• Central Sterile Supply Department (CSSD) layouts
• Decontamination Room layouts

To access and download room layout templates, simply click here or click "Room Layouts" in the "Resource Library" menu dropdown at the top of the page.

Learn about the STERIS Project Design Management group and find your Surgical or Sterile Processing Project Manager here or by clicking "Design & Project Management" in the menu at the top of the page and then clicking on the "Project Manager Locator" link. Find contact information including email address and phone number for your region's dedicated Project Design Manager.

Once you have a registered account on the STERIS Healthcare Design Services website, view information for specific STERIS equipment such as steam sterilizers (autoclaves), washer/disinfectors, surgical booms, surgical lights and more under "Resource Library" in the menu at the top of the page. Browse equipment by category and click a product name to see specific information for that piece of equipment.

Additional equipment information including product specifications for STERIS products and services can be found on the STERIS Healthcare website. Visit https://www.steris.com/healthcare.

Replacement parts for STERIS equipment can be found on Shop STERIS. Visit https://shop.steris.com/en/us.

Service manuals for STERIS equipment can be found on Shop STERIS. Visit https://shop.steris.com/en/us.

Equipment maintenance training courses for STERIS equipment are available through the STERIS Service Training Center. Visit https://servicetraining.steris.com.